![]() ![]() Some examples are stored telephone numbers in contact lists in wireless phones, PBXs, fax machines, Internet dial-up numbers, speed dialers, call forwarding settings, voicemail services, etc. In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed to dial a 7-digit number will need to be reprogrammed to use the new dialing procedure. ![]() However, all customers should begin using the new dialing procedure before August 19, 2017. ![]() ![]() If you do not use the new dialing procedure, your call will not be completed, and a recording will instruct you to hang up and dial again. Callers must also use the new dialing procedure for local calls in the new 838 area code.īeginning August 19, 2017, you must use the new dialing procedure for all local calls. Since two area codes will now serve the same geographic region, the area code must be used when dialing any telephone number – including calls within the same area code.īeginning September 19, 2017, new telephone lines or services may be assigned numbers with the new 838 area code. To ensure a continuing supply of telephone numbers, the 838 area code is being added to the area served by the 518 area code. The new 838 area code will serve the same geographic area currently served by the existing 518 area code. The 518 area code covers all or part of 17 counties in eastern upstate New York, serving communities in the capital region of Albany and surrounding areas, such as Plattsburgh and Lake Placid. The same dialing procedure will apply to telephone numbers assigned to the new 838 area code. This means that all calls in the 518 area code that are currently dialed with seven digits will need to be dialed using ten digits, that is, the area code + telephone number. To complete calls within the 518 area code region, the new dialing procedure requires callers to dial area code + telephone number. News AugAll Customers with a New York 518 Area Code Must Dial Area Code + Telephone Number For all Local Calls Beginning August 19, 2017 ![]()
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